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15 Years of Sustainable Financial Services!

Environmental and Social Sustainability Report

Environmental and social sustainability mission statement

ACLEDA Bank is committed to achieving strong, sustainable financial returns, while respecting the environment and community within which we live. We subscribe to the concept of triple bottom line ('people, planet, profit') reporting and are developing indicators for measuring and reporting on our performance and impacts on the society and the environment and to implement a reporting structure based on the guidelines of the Global Reporting Initiative.

The key elements of ACLEDA Bank's Environmental and social sustainability mission are:

  1. To provide a framework of guidelines within which ACLEDA Bank can operate in a sustainable manner so that our impact on the environment, society and the community in which we operate is managed in a responsible way.
  2. To continue to introduce energy efficient systems into our buildings and to manage sensibly our energy requirements wherever we operate.
  3. To honour the society in which we live and actively work to promote an inclusive culture embracing not just shareholders and staff, customers, and business partners but respect for the individual within our community.
  4. To recognise that supporting the community is not just morally sound but good for business as well — our 'good health' and prosperity are mutually interdependent.

Environment

ACLEDA Bank fully subscribes to international conventions which prohibit the provision of credit to, or otherwise support, any activities which might harm the environment, be morally repugnant or jeopardise human rights. In particular the bank has in place policies which forbid involvement with exploitative forms of forced or child labour, trade in weapons and munitions, gambling, casinos, brothels, regulated wildlife or wildlife products and production or trade in radioactive materials or significant volumes of hazardous chemicals.

The Bank employs two full time Environmental Officers who regularly undertake training and refresher courses to coordinate ACLEDA's environmental activities and monitor performance.

Environmental Performance Indicators

In order to establish baselines for the measurement of our efforts to reduce our environmental impact, in 2005 we introduced a tracking system for resource usage. The results are given under their respective headings below and will be used to benchmark our future performance.

Paper usage

In 2007, paper usage was cut by 8.41% while waste paper (recycled) rose by 12.50% per co-worker compared to 2006. This was mainly due to increased use of electronic data storage and the sending of information by e-mail and our internal intranet. Additionally all staff have been trained to use double side printing and to recycle single sided documents.

  2007 2006 2005
Materials
Paper in kg/FTE 23.30 25.44 38.92
Waste (recycled)
Waste paper in kg/FTE 2.61 2.32 3.18

Energy consumption

Electricity consumption per co-worker increased by 45.24% in 2007 because of the increasing use of technology and the number of new offices connected to the grid (as opposed to relying on generators). This last point is reflected in a reduction in gasoline consumption per co-worker by 18.73% and diesel by 3.64% compared to 2006 assisted by the opening of new offices closer to our customers in the rural areas reducing the need for travel. Lubricant and Gas consumption were also cut in 2007 by 20.84% and 15.09% compared to 2006.

  2007 2006 2005
Energy
Electricity in kWh/FTE 741.34 510.44 535.83
Gasoline in l/FTE 78.31 96.36 111.56
Diesel in l/FTE 44.00 45.66 40.43
Lubricant in l/FTE 3.19 4.03 4.54
Gas in kg/FTE 0.45 0.53 0.78
Emission of CO2 (equivalents - in thousands of kg)
Electricity 1,605 793 688
Gasoline 734 648 621
Diesel 476 354 259
The CO2 equivalents above refer to the Greenhouse Gas Protocol Calculation principles.

Means of reducing the per capita consumption of electricity will be a priority for 2008.

Water

Water consumption was cut by 9.77% in 2007 compared to 2006 because usage is monitored and water saving procedures are being implemented with storage and recycling of rain water, especially during the monsoon season, to reduce the off-take from the mains which rely on rivers, reservoirs and bores. An underground water storage and treatment tank is provided for in the new headquarters feeding directly off the roof and building.

  2007 2006 2005
Water
Water in m3/FTE 24.02 26.62 30.29

Business Travel

In 2007, the total distance travelled by car rose by 0.73% whilst motorcycle use was reduced by 19.76%. The explanation for this is that i) the opening of more rural branches entails more travel between branches, and, ii) for safety and security reasons the bank is phasing down the use of motorcycles in favour of cars.

  2007 2006 2005
Business Travel
By car in km/FTE 337.46 335.02 -
By motorcycle in km/FTE 3,479.21 4,336.23 -

Social Sustainability

ACLEDA Bank's corporate culture is built on respect for the society in which we operate and an inclusive perspective on our stakeholders embracing not just shareholders and staff, customers and business partners but the community at large. In addition to the environmental programs mentioned above the bank observes a policy of equality in all our dealings with the public in general and customers and staff alike. Above all, ACLEDA Bank has practiced from the very beginning 'zero tolerance' of corruption both internally and externally and transgressions are dealt with summarily.

The following are key principles in ACLEDA's corporate social responsibility policy:

Staff

  2007 2006 2005
Employment
Number of staff 4,401 3,028 2,484
Male 3,164 2,265 1,918
Female 1,237 763 566
Number of staff (FTE) 3,937 2,825 2,335
Training and Education
Training — career development and refresher programs 1,178 950 4,084
Training of new recruits — induction program 1,714 686 562
Provide training to external students — local 654 638 282
Provide training to external students — international 4 12 9

Community

ACLEDA recognises that playing our part as good citizens in the community in which we abide is vital to our mutual interests and prosperity. Major initiatives we are taking are:

  2007 2006 2005
Income Situation
Growth 89.2% 93.3% 90.0%
Stability 7.4% 6.2% 7.5% - 9.5%
Reduced 3.4% 0.5% 1.1% - 2.3%
  2007 2006 2005
Income per capita under poverty line * 7.8% 14.5% -
Note:
  • FTE (Full Time Equivalent): average number of full-time co-workers during the year.
  • * According to the World Bank's Poverty Assessment (2006), Cambodian poverty line was approximately US$0.45/day per person.

HEADQUARTERS:
61 Preah Monivong Blvd., Sangkat Srah Chork, Khan Daun Penh, Phnom Penh, Kingdom of Cambodia. P.O. Box: 1149


Tel: +855 (0)23 998 777 / 430 999
Fax: +855 (0)23 998 666 / 430 555
E-mail:
Website: www.acledabank.com.kh
SWIFT: ACLBKHPP
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023 994 444
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