Figures in our website are quoted for indication purpose only and subject to variation. Please contact our nearest branch or Call Center for our services requirements and more information.
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 »  Products & Services  »  E-Banking  »  Banking Service Order via E-mail/Fax

Banking Service Order via E-mail/Fax

Banking Service Order via E-mail/Fax lets you pay your bills, transfer funds, or make withdrawals for beneficiary or other operations upon your requirements conveniently by sending E-mail/Fax to ACLEDA Bank.

Features

For the early agreement, you can operate your account via E-mail/Fax below:

  • Pay your bills, transfer funds, or make withdrawals for beneficiary
  • Open Fixed Deposit Account
  • Continue or terminate the contract of Fixed Deposit Account
  • Unblock account or reactivate dormant account
  • Other operations upon the agreement

Fees

The fees in our website are quoted for indication purpose only and subject to variation. For our services requirements and more information, please contact our Call Center at any time, 24 hours a day and 7 days a week.

  • Registration fee: KHR12,000; US$3; THB120 or equivalent
  • Fee per transaction: KHR8,000; US$2; THB100 or equivalent plus local transfer fee (if any)
  • Free of charge for service cancellation or transaction cancellation (if the transaction is not completed). The cancellation is made by E-mail/Fax or at ACLEDA Bank's branch.

How to Use

  • Please fill the registration form by giving your right name, account number, and identification card used when you opened the account and giving your E-mail/Fax;
  • Send E-mail/Fax to Senior Vice President & Head of Operations Division or Vice President and Branch Manager of the branch that you registered when you make operation;
  • When transferring funds, paying your bill, or making withdrawals, please state your personal information clearly in your E-mail/Fax such as name, account number, amount of money, purpose, or other documents and make sure that you have sufficient balance in your account;
  • If your order is made by Fax, there must be a signature of an account holder (applicant);
  • State receiver's information clearly except a deposit into fixed deposit account:
    • Having an account: account number and account name
    • Having no account: name, sex, ID number, family book or passport, address of receiver, and information of receiver's bank (you have to contact the receiver directly to provide the required documents).
  • Please click here to see the sample E-mail/Fax.
Any comment or inquiry?
+855 (0)23 994 444
+855 (0)15 999 233
inquiry@acledabank.com.kh
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