iOS/iPhone

• Go to "App Store"
• In search box, type "ACLEDA mobile" and then install

Android Phone

• Go to "Play Store"
• In search box, type "ACLEDA mobile" and then install

• Open ACLEDA mobile app
• Choose menu menu in the top left-hand corner
• Choose "Login"
• Choose button "Create New Account"
• Enter your personal information
• Select "I agreed with Terms and Conditions"
• Please read our terms and conditions, then choose button "Agree"
• Choose button "Submit"
• Please verify your transaction and enter OTP number received via SMS
• Choose button "Submit"
• Please enter your PIN and confirm PIN
• Choose button "Confirm"
• After that you will see the successful screen

• Open ACLEDA mobile app
• Choose menu menu in the top left-hand corner
• Choose "Settings"
• Enable "Fingerprint" or "Face ID" for login. * Facial ID is now available on iOS only.
• Enter current PIN

• Open ACLEDA mobile app
• Choose menu menu in the top left-hand corner
• Choose your name
• Use Touch ID, Facial, or enter PIN to login
• Select "Account Information"
• Enter information
• Choose button "Submit"

You will receive a confirmation message (SMS) within 5 working days from ACLEDA Bank if you change: Legal ID, Legal Number, Gender or Photo (Selfie).

• Open "ACLEDA mobile" app
• Choose menu menu in the top left-hand corner
• Select "Country and language"
• Select "Country or Language"
• Choose country or language that you want to change

• Open ACLEDA mobile app
• Choose "Scan QR" menu
• Use Touch ID, Facial, or enter PIN to login
• Please scan QR Code of ACLEDA Bank, Visa, Mastercard displayed at our partner for making payment
• Select account
• Input payment amount
• Choose button "Submit"
• Verify your payment information
• Choose button "Proceed"

• Open ACLEDA mobile app
• Choose "Transfer" menu
• Use Touch ID, Facial, or enter PIN to login
• Choose "Between own account"
• Select source account
• Select destination account
• Enter transfer amount
• Choose button "Submit"
• Verify your transfer information
• Choose button "Proceed"

• Open ACLEDA mobile app
• Choose "Transfer" menu
• Use Touch ID, Facial, or enter PIN to login
• Choose "To pobile number"
• Select source account
• Enter destination mobile number or select from favorite
• Enter transfer amount
• Select transfer type
• Select transfer purpose
• Choose button "Submit"
• Verify your transfer information
• Choose button "Proceed"
• If you transfer to unregistered mobile number, you will receive a gold code. Please tell this gold code to receiver for making withdrawal

• Open ACLEDA mobile app
• Choose "Transfer" menu
• Use Touch ID, Facial, or enter PIN to login
• Choose "To ACLEDA Bank account"
• Select source account
• Enter destination account or select from favorite
• Enter transfer amount
• Select transfer type
• Select transfer purpose
• Choose button "Submit"
• Verify your transfer information
• Choose button "Proceed"

• Open ACLEDA mobile app
• Choose "Transfer" menu
• Use Touch ID, Facial, or enter PIN to login
• Select "To Ly Hour Veluy, To Wing"
• Input transfer's information
• Select "From Account"
• Input beneficiary account number or card
• Input transfer amount
• Select purpose
• Choose "OK" button
• Verify your transfer details (account number, beneficiary account, transfer amount, etc.)
• Choose "OK"

To Bank Account

• Open ACLEDA mobile app
• Choose "Transfer" menu
• Use Touch ID, Facial, or enter PIN to login
• Choose "To local bank via Retail Pay"
• Select "To Bank Account"
• Select Beneficiary Bank
• Enter transfer information: From Account, Beneficiary Account Number, Currency Type, Transfer Amount, and Purpose
• Choose "OK" button
• Verify your payment details (account number, beneficiary bank, beneficiary account number, transfer amount, etc.)
• Choose "Proceed"

To Mobile Number

• Open ACLEDA mobile app
• Choose "Transfer" menu
• Use Touch ID, Facial, or enter PIN to login
• Choose "To local bank via Retail Pay"
• Select "To Mobile Number"
• Enter transfer information: From Account, Receiver's Name and Phnom Number, Currency Type, Transfer Amount, and Purpose
• Choose "OK" button
• Verify your payment details (account number, receiver's name and phone number, transfer amount, etc.)
• Choose "Proceed"

PINLESS

• Open ACLEDA mobile app
• Choose "Top Up" menu
• Use Touch ID, Facial, or enter PIN to login
• Select account
• Enter phone number you wish to top up
• Select top up amount
• Choose button "OK"
• Verify your transaction
• Choose button "CONFIRM"

PIN Voucher

• Open ACLEDA mobile app
• Choose "Top Up" menu
• Use Touch ID, Facial, or enter PIN to login
• Select "PIN Voucher"
• Select account
• Select company/mobile operator
• Select top up amount
• Choose button "OK"
• Verify your transaction
• Choose button "CONFIRM"
• You will receive PIN number to top up your phone

• Open ACLEDA mobile app
• Choose "Payments" menu
• Use Touch ID, Facial, or enter PIN to login
• Choose billing categories (electricity, school, mobile, water, etc.)
• Select location/company name
• Input information:
• Select account
• Input consumer number in your bill or select from favorite
• Input payment amount in your bill
• Choose payment type
• Choose button "OK"
• Verify your transaction
• Choose button "Proceed"

• Open ACLEDA mobile app
• Choose "Payments" menu
• Use Touch ID, Facial, or enter PIN to login
• Select "Phnom Penh Solid Waste Management Authority"
• Select account number for payment
• Input ID in your electricity bill
• Choose "OK" button
• Verify your payment details (account number, ID, payment amount, etc.)
• Choose "Proceed"

I. Individual account or joint account* which is Current Account, Savings Account, Demand Account, or Payroll Account

• Open ACLEDA mobile app
• Choose "Account" menu
• Use Touch ID, Facial, or enter PIN to login
• Choose link icon
• Enter your bank account number and date of birth
• Choose button "Submit"
• Enter OTP that will be sent to your mobile phone number which you have registered with the Bank
• Choose button "Confirm" (Note: mobile phone number registered for ACLEDA mobile and used with bank account is the same number)
• You can link other accounts in the same CIF
• Choose button "Confirm"

II. Corporate account

Please go to ACLEDA Bank and complete the link account's application form by signing or fingerprinting, conditional on account opening.

* Joint account must have condition of "anyone of them may sign" and fingerprint enrollment.

Bank account which already linked with ACLEDA mobile cannot make QR payment.

• Open ACLEDA mobile app
• Choose "Transfer" menu
• Use Touch ID, Facial, or enter PIN to login
• Choose "Between bank and trading account"
• Choose "ACLEDA Securities Plc."
• Please input investor's information*
• Trading account number
• Investor name
• Investor ID
• Phone number
• Date of birth
• Bank account linked to trading account (you have to link bank account first before select bank account linked to trading account)
• Choose "OK" button
• Select "Accept the terms & conditions".
• If you enter correct information, the system will send OTP number to your phone. Please enter that OTP.
• Your transaction is successful.
• After that you can transfer between Wallet account or bank account and trading account via ACLEDA mobile in your phone.

* Phone number and date of birth in trading account are the same as ACLEDA mobile. And please enter your investor's information in Latin.

• Open "ACLEDA mobile" app
• Choose menu menu in the top left-hand corner
• Choose your name
• Choose "Forgot PIN"
• Enter your anwser
• Enter mobile number
• Choose button "OK"
• You will receive your new password for logging in to ACLEDA mobile

• Open ACLEDA mobile app
• Choose menu menu in the top left-hand corner
• Choose your name
• Use Touch ID, Facial, or enter PIN to login
• Select "Change PIN"
• Enter current PIN
• Enter new PIN (6-digit numbers)
• Confirm new PIN