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Security Tips When Making Online Banking

August 1, 2018

At present, the technology is growing, while online banking services such as e-commerce (online payment services), internet banking or mobile banking are also becoming popular.

Also, we have to defend ourselves from some opportunistic people who are always looking for ways to create websites or send fake emails to users in order to request your personal information such as user name, password, account number, or card information etc.

To avoid these scams, we offer you some of the key tips to find out below.

  1. Please do not enter your personal information (username or password) or operate/log in at unidentified websites.
  2. Before enter your user name/user id or password, or card information, please verify the domain name (website's address) displayed to avoid spoof websites.
  3. Please make sure you are using a secure website which has Secure Sockets Layer (SSL) encryption installed. A sign of encryption includes a web address with https ("s" stands for secure).
  4. Do not open unidentified programs, links or e-mails from someone you don't know. It is particular danger if you make transactions on a site advertised in a spam e-mail.
  5. Never reply to every E-mail/phone/SMS asking for your account number, password or PIN.
  6. Please be aware that ACLEDA Bank will not contact you to ask for your account number, PIN, password, web link or other personal information via e-mail or telephone. We will never ask you to conduct remittance in any form as well.
  7. For other key tips, please click here.

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